Set up an oil buying group

How to form a community heating oil buying group with Highland Fuels

Keep the buying group local

When setting up an oil buying group it is important to think about the size of a membership and the area it will cover. A local area can be a street, village, a parish or defined by a postcode boundary.

Establishing good communication

The buying group will need to decide how it will operate. For example, is there a deadline each month to place an order, and how will the group manage emergency orders?

Managing an oil buying group

Oil buying groups often supply a registration form for new members to collect personal details and information on the properties for deliveries.

The information we need to know is: name, address, contact telephone numbers, email address, tank size, directions to property and the route to the tank. All the buyers’ information needs to be on a spreadsheet and emailed to Our sales team can help you set this up.

Ordering kerosene heating fuel

Each group needs an administrator and a deputy, who will be responsible for ordering for the whole group. Our minimum order is 500 litres, but for the best discount, ideally, we need to get as close to a full tanker as possible. A standard small tanker carries 11,500 litres.

Highland Fuels Buying Group Co-ordinator

We understand that it is often difficult for someone in the community to run a group and deal with ordering, so we have a buying group coordinator at Highland Fuels who can take on this time-consuming role. Once the group has been set up, our coordinator makes ordering hassle-free by getting in touch prior to the group order and dealing directly with each member of the group.

Paying for the heating oil

Administrators should ask members to pay Highland Fuels direct, and there are a couple of points to be aware of:

  • New customers to Highland Fuels must pay upfront for their first order
  • Top up customers cannot be part of the order
  • Monthly direct debit customers can be part of the order being placed.